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Delivery and Returns

Delivery for smaller items: earrings, necklaces, bows & buttons will be sent to you in 5-7 business days.  Larger items require longer delivery time, such as 10-21 business days. Josey Wales will contact you at the time of your order in regards to the expected delivery date for your shipment.
All items will be posted within the UK via "Royal Mail Recorded Signed For", which allows for tracking and requires a signature on delivery; thus we will require a shipping address where someone will be available to sign for your parcel at the time of delivery.

We are confident you will be pleased with your Josey Wales items.
However, if there is an issue or concern regarding your purchase, please contact us within 24 hours of its arrival.  As each item is handmade to order we can only exchange or refund if there is a fault.  The item must then be returned in an unused, undamaged condition up to 7 working days after delivery.

The customer must return the items in the appropriate packaging, please be aware that Josey Wales will not be responsible for the costs of return postage; these costs will be taken care of by the customer. We suggest you use registered post as we cannot accept any liability for goods lost or damaged during transit.
We are happy to accommodate international orders; please be aware that they will require special delivery rates and conditions. Please contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it if you wish to have items shipped internationally.

Happy shopping!

Josey Wales X

© 2018 Josey Wales - Handcrafted ladies luxury leather fashion & travel accessories